Websocket disconnect frequently

Noticing very frequent wss disconnects today. Last it worked fine for me was Jan-23rd. Anything changed since then? Any issues affecting the service now?

2024-02-02 12:19:04 Traceback (most recent call last):
2024-02-02 12:19:04 File “/usr/local/lib/python3.11/threading.py”, line 1038, in _bootstrap_inner
2024-02-02 12:19:04 self.run()
2024-02-02 12:19:04 File “/usr/local/lib/python3.11/threading.py”, line 975, in run
2024-02-02 12:19:04 self._target(*self._args, self._kwargs)
2024-02-02 12:19:04 File "/pwd/
******.py", line 606, in exit_handler
2024-02-02 12:19:04 ws.connect(uid=‘xxxxx’, actid=‘xxxxxx’)
2024-02-02 12:19:04 File “/usr/local/lib/python3.11/site-packages/thefirstock/pyClient/websocket/client.py”, line 112, in connect
2024-02-02 12:19:04 return super().connect()
2024-02-02 12:19:04 ^^^^^^^^^^^^^^^^^
2024-02-02 12:19:04 File “/usr/local/lib/python3.11/site-packages/ws4py/client/init.py”, line 239, in connect
2024-02-02 12:19:04 self.process_response_line(response_line)
2024-02-02 12:19:04 File “/usr/local/lib/python3.11/site-packages/ws4py/client/init.py”, line 307, in process_response_line
2024-02-02 12:19:04 raise HandshakeError(“Invalid response status: %s %s” % (code, status))
2024-02-02 12:19:04 ws4py.exc.HandshakeError: Invalid response status: b’503’ b’Service Unavailable’

Hi @Jj123,

We’re actively addressing the current issue and will provide an update as soon as it’s resolved. Thank you for your patience.

I am also getting these issues lately. 2 days ago I saw. Is there any update?

Hi @Venkat,

We are actively working on this issue. We will promptly get back to you when the issue is resolved . thank you for your patience until then.